Privacy Policy

When you send an RFQ, contact us, subscribe to the newsletter, or communicate with our team, we may collect your name, email address, phone or WhatsApp number, company information, country or region, project requirements, product interests and message content.

We may also collect basic technical information such as IP address, browser type, device information, pages viewed and form submission records for security, analytics and website improvement.

We use the information to respond to inquiries, prepare quotations, confirm product requirements, arrange samples or orders, improve our website, send requested updates and maintain business records.

Newsletter emails are sent only to subscribers or existing business contacts where permitted. You can unsubscribe from marketing emails at any time.

We do not sell personal information. We may share necessary data with service providers that help operate this website, store files, deliver email, analyze traffic, manage customer communication, arrange logistics, or support payment and order processing.

We may disclose information when required by law, regulation, customs process, court order, or to protect our rights, security and business operations.

Our website may use cookies or similar technologies for essential site functions, analytics and performance improvement. Browser settings usually allow you to block or delete cookies, but some website functions may not work correctly without them.

We keep business inquiry and order records for as long as needed for quotation follow-up, customer service, legal compliance and internal business records. We use reasonable technical and organizational measures to protect data, but no online transmission or storage method is completely secure.

You may request access, correction, deletion, or restriction of your personal information where applicable. You may also ask us to stop sending marketing emails. Some records may need to be retained for legal, accounting, warranty, order or dispute-resolution purposes.